← All articles

Benefits

Buy and Use a Gift Card

Choose a gift and recipient, pay now, and send the email after payment or at a scheduled time.

How it works

Choose your gift

Open Gift Cards on the business website or its profile in the SpaOS client app. Choose a design, flexible amount or named service/package, then enter the recipient and your message. A card activates only after successful payment.

Choose when the email arrives

In the app’s Recipient step or the website purchase form, choose Send now / Send after payment or Send later / Schedule for later. For a scheduled gift, enter the recipient email and select a future date and time within the next year. Use your own email for a scheduled self-gift. Confirm the visible time zone or UTC offset before paying; it may differ from the recipient’s zone.

Pay now. The buyer receives a purchase receipt after payment is confirmed, while the recipient receives the gift email at the selected time. If payment is confirmed after that time, the same gift is sent as soon as payment is confirmed. A repeated payment-status check does not send an already delivered gift again.

Send later requires an updated app and an establishment that supports scheduled delivery. If the option is absent, update the app or use the supported website purchase page. Do not choose immediate delivery expecting it to wait.

Delivery or payment needs attention

Failed email delivery is retried automatically. Keep the receipt and ask the business to check the original card and payment before buying another gift. If a refund deactivates the card before delivery, its scheduled email is cancelled; the recipient is not sent a cancellation message for an undelivered gift. There is no self-service action to edit or cancel the schedule. Contact the business about a mistake or refund.

Use the gift

The delivered email contains the card reference. Present it at checkout with the issuing business. The remaining balance, expiry and any named service/package restriction still apply.

Need more help?

Contact the business shown on your booking, order or receipt. For a SpaOS account or privacy issue, visit spaos.app/contact.